Technical support for a website is a set of services necessary to ensure the stable operation of your website. Technical support may include services for changing the design, backing up data, updating software, optimizing downloads, fixing errors, ensuring security, etc.
Technical support helps businesses simplify many ongoing processes, save employees’ time, minimize the risk of data loss, and increase profits through proper configuration.
Any project’s website must meet the requirements of its owner and the company’s management, business goals, and the specifics of the field of activity. Therefore, technical support is necessary for its full launch and maintenance.
My Price plan
All in one
- Up to 12 hours per month
- Performance monitoring
- Diagnostics for viruses
- Correction or elimination of errors and failures
- Creation and storage of backup copies
- Installation and renewal of certificates
- Hosting setup
- Integration of new functions or services
- General website revision (from design to structure)
- SEO edits
- Providing consultations on working with CMS
- Monthly audit
- Recommendations on filling the website with content
- Transferring a web resource to a new hosting, server or domain
- Report
Individual
- You need custom support time
The lack of technical support can explain systematic failures in the operation of sites or web services. The uninterrupted operation of a web resource can only be ensured by taking the correct approach to its maintenance and configuration.
How We Work
Initial discussion
We clarify goals, scope, audience, deadlines, and success criteria.
Initial brief
You receive a short written brief with scope, deliverables, stack, and timeline.
Deposit
Project is booked with an upfront payment to start.
Final brief & approval
We finalize the technical brief, structure, and designs; you approve to proceed.
Develop first half
I implement core pages, components, and CMS; demo for early feedback.
Final payment
Balance payment before final delivery.
Let's make a dialog
If you have any questions feel free to write me. I'll answer during 24 hours